FAQ
Frequently Asked Questions
How long does delivery take?
We process orders within 1–3 business days. UK deliveries usually take 2–5 business days. International orders may take 7–21 business days depending on location.
What is your return policy?
You can return most items within 30 days of delivery provided they are unused and in their original packaging. Please see our Refund Policy page for details.
Do you ship internationally?
Yes, we ship worldwide! International delivery times and fees vary by destination.
How can I contact customer service?
Email us anytime at contact@ooniuk.shop. We aim to respond within 24–48 business hours.